Category:
Troubleshooting
Short Answer: If your TAP Controller isn’t displaying any available WiFi networks, the most common cause is trying to connect to an unsupported network.
First, please verify that you’re attempting to connect to a supported network. Network requirements are below:
- 2.4 GHz wireless network with WEP, WPA, or WPA2 security.
- Unsecured networks are also supported – but networks that use a captive portal (a la many cafes and airports) are not.
- WPA3 and EAP networks are not supported.
- Signal strength of at least two bars is recommended (network latency or weak signal strength can negatively affect controller online status).
If you’re still using an original TAP Controller, make sure your WiFi dongle is properly installed in the controller’s USB drive.
If you’re using a TAP II, TAP II Pro, or any other TAP Kiln Control Product, inspect the antenna and make sure it is unobstructed and pointed towards your router and doesn’t have any signs of damage.
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