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Frequently Asked Questions

Whether you have questions about your TAP Kiln Controller or the TAP Kiln Control Mobile app, the answers you are looking for can be found in our support resources below.

Category: Troubleshooting

Below are explanations for each possible error message on the TAP II or TAP II Pro Controllers – as well as possible causes and troubleshooting steps…

TAP Kiln Controller Table of Errors

Message on ControllerError ConditionPossible CausePossible Solution
The maximum allowable temperature for this device has been exceeded, the firing is Aborted.Max Temperature ExceededProgrammed Temperature Too High

Relay Failure
Reduce programmed top temperature

Verify relay turns off when 12VDC removed
The controller has detected a failure to heat, the firing is Aborted.Failing to Heat for Too LongIntermittent/Shorted Thermocouple

Relay Failure

Element Failure

Reduced Power Available
Check thermocouple to ensure not broken or shorted

Verify relay turns off when 12VDC removed

Verify element is not open circuit

Verify source power
The controller has detected a ramp rate in excess of the programmed ramp rate, the firing is aborted. This could be due to a latched relay.Ramp Rate ExceededRelay Failure

Controller Output Failure
Verify relay turns off when 12VDC removed

Verify controller output 0VDC when in standby
The controller has detected a failure to cool. This firing is aborted.Failure to CoolRelay Failure

Controller Output Failure
Verify relay turns off when 12VDC removed

Verify controller output 0VDC when in standby
The controller has detected a high deviation from the setpoint, the firing is aborted. This could be due to a latched relay.High Temp Deviation From SetpointRelay Failure

Controller Output Failure
Verify relay turns off when 12VDC removed

Verify controller output 0VDC when in standby
The controller has detected a rising temperature while not actively firing. This could be the result of latched relays.Rising Temperature AlarmRelay Failure

Controller Output Failure
Verify relay turns off when 12VDC removed

Verify controller output 0VDC when in standby
No thermocouple is detected. Firing is Aborted.No Thermocouple Detected AlarmThermocouple Failure

Thermocouple Connection Bad

Controller Input Failure
Verify thermocouple is not broken

Verify thermocouple connection at the controller and isothermal block

Contact SDS Industries

Failed to initialize AD7799 Hardware.

Analog to Digital Converter Has FailedAnalog to Digital Converter Has FailedContact SDS Industries as a replacement controller will be needed

Please contact our Support Team with any questions. We’re happy to assist you! You can find more detailed troubleshooting steps here.

i received an error message error notification what does it mean if my controller says max temp notification failure to heat firing aborted failure to cool temperature deviation no thermocouple how do i troubleshoot what do i do my controller is saying how to fix how to resolve kiln shut off firing stopped temperature on my kiln error alerts errors

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