Enjoy industry-leading 3-year warranty on TAP II & TAP II Pro!

Frequently Asked Questions

Whether you have questions about your TAP Kiln Controller or the TAP Kiln Control Mobile app, the answers you are looking for can be found in our support resources below.

Category: Warranty & Repairs

If you’re having issues with your kiln, you should begin troubleshooting by contacting your kiln manufacturer who will confirm whether or not your issue is related to your controller.

Many issues that seem controller-related are actually related to other components of your kiln. Troubleshooting should always begin by contacting your kiln manufacturer.

They will be able to walk you through troubleshooting and help you confirm whether the issue is related to your TAP Controller or another component of your kiln.  

The vast majority of controller-related issues can be easily resolved with simple troubleshooting. You can find troubleshooting steps for most issues in the Troubleshooting Section of this FAQ. Sometimes it’s just a matter of rebooting your controller! 

If you are still unable to resolve your issue, please contact SDS Industries. We will provide further troubleshooting steps, run diagnostics for your controller, and then initiate the repair process if it’s determined that your issue requires repair.

If it’s determined your kiln controller needs repairs, follow these steps.

how do i know if my kiln controller needs repairs should i send in my kiln controller for repairs signs i need repairs for my controller

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Still looking to learn more about your TAP Kiln Controller? Check out these additional support resources.

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We are happy to address any questions or requests you may have and will get back to you within one business day!

SDS Industries

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