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Frequently Asked Questions

Whether you have questions about your TAP Kiln Controller or the TAP Kiln Control Mobile app, the answers you are looking for can be found in our support resources below.

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I have not been receiving push notifications. What settings need to be in place?

Category: TAP Kiln Control Mobile App

Follow the instructions below to receive push notifications from the TAP Kiln Control Mobile app…

First, ensure that your phone or tablet is configured to allow push notifications for the TAP Kiln Control Mobile app.

Instructions for changing notification settings on Apple devices can be found here (please ensure that “Show Previews” is set to “When Unlocked”).

This article describes how to change notification settings on Android devices.

If the problem persists after confirming the setting, delete and re-install the TAP Kiln Control Mobile app and acknowledge/accept notifications when first opened. 

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