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Frequently Asked Questions

Whether you have questions about your TAP Kiln Controller or the TAP Kiln Control Mobile app, the answers you are looking for can be found in our support resources below.

Category: TAP Products

Short Answer: The easiest way to tell whether you have a TAP or a TAP II / TAP II Pro Controller is by checking the button placement on your controller’s Home Screen.

While the original TAP Kiln Controller is discontinued, there’s a chance you might still purchase a kiln that has the original TAP preinstalled. So, how can you tell if you have an original TAP, a TAP II, or a TAP II Pro Controller?

The easiest way to tell the difference is to look at your controller’s Home Screen: 

A comparison of features and UI for the original TAP Kiln Controller and the TAP II or TAP II Pro Kiln Controller
  • If your Start and Menu buttons are on the left side of the screen, you’re using an original TAP Controller. 
  • If your Start and Menu buttons are on the right side of the screen, you’re using a TAP II or TAP II Pro Controller.

If you’re unsure whether you have a TAP II or a TAP II Pro, you can go to Menu>Settings. If your controller has an option for Firing Settings to enable Cone Fire Mode, then your controller is a TAP II Pro. If you do not have that option, then you have a TAP II Controller.

You can also check which controller you’re using from the TAP Kiln Control Mobile app by clicking the Info icon beside your kiln on the Summary Screen. 

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