Whether you have questions about your TAP Kiln Controller or the TAP Kiln Control Mobile app, find the answers you need in our support resources below.


Have a quick question? Find the answers to common questions in our frequently asked questions section.

How-To Videos

Watch in-depth video walkthroughs for how to use your TAP II Controller – perfect for new users!

Software Updates

Stay up to date with the latest TAP Controller software for all your TAP Products!


Looking for specific TAP Controller and operation instructions? Find the information you need on our user manual page.

Wiring Diagrams

Download wiring diagrams for your TAP Product – perfect for DIY kiln or heat treat oven builds!

Report a Problem

If you are experiencing issues with our product or software, feel free to report a problem, and our team of specialists will investigate.

Have a Specific Request or Encountering an Issue?​​

Our team is always ready to help, no matter what challenge you may be facing. Whether you have an idea for an area of improvement, a specific question, or would like to report a problem, please contact us, and our team will be in touch with you within one business day.