Whether you have questions about your TAP Kiln Controller or the TAP Kiln Control Mobile App, the answers you are looking for can be found in our support resources below.


Have a quick question? Find the answers to common questions in our frequently asked questions section.

Stay up-to-date with the latest TAP Controller software!

Looking for specific TAP Controller and operation instructions? Find the information you need on our instructions page.

If you are experiencing issues with our product or software, feel free to report a problem, and our team of specialists will investigate.

Our contract allows extensive Repairs and Returns policy and if, for whatever reason, you wish to return yours, you can do it here.

Have a Specific Request or Encountering an Issue?

Our team is always ready to help, no matter what challenge you may be facing. Whether you have an idea for an area of improvement, a specific question, or would like to report a problem, please contact us, and our team will be in touch with you within one business day.